Mercury auto insurance has been around since 1962, not one of the oldest companies but not exactly the new kid on the block either. Mercury’s ratings are superior with an A+ from A.M. Best and an A rating from Standard & Poor’s. As a consumer you want your insurance company to have excellent or superior ratings because they evaluate the financial strength of the company. Insurance is supposed to cover you if you should suffer a loss. You want the company that insures you to have the funds to pay your claim when you need it. With the economy in turmoil this is more important than ever. With the Mercury auto insurance rating at superior you have nothing to worry about in that regard.

The retention rate for customers of Mercury auto insurance is over 90%. That would lead me to believe that most customers are happy with their insurance unless we are all just too apathetic to make changes when we are unhappy. Change is hard but consumers aren’t that lazy. Truly unhappy customers do switch insurance companies. You can find a Mercury auto insurance review at http://www.viewpoints.com/Mercury-Insurance-reviews. What bothered me when looking for reviews about this auto insurance company is the age of the reviews. Why are they all three years old? Do the current customers not care? Are they so happy they find no reason to write about it? Their customer retention rate would lead me to believe it is the latter.

Mercury auto insurance offers cheap auto insurance with a large list of available discounts. According to their website at www.mercuryinsurance.com you can get a discount for being a good student, a good driver, or an occasional driver. As do most insurance companies they offer a multi-policy discount as well as a multi-car discount. You have an anti-theft device in your car? Great! That’s another discount. You can even reduce your rate if you belong to a professional association.

With the appropriate  Mercury auto insurance promo code you may even get a bonus just for getting a quote. About a year ago they ran a promotion where you received a free 49ers ticket simply by getting a quote online and entering the promotional code. If you aren’t in a hurry to switch insurance companies and you like promotions like this, you should check if they happen to have an offer like this when you want to get your quote. You were going to get a quote anyhow, you might as well get the bonus.

You have you quote and reviews, so now the question is how good is the Mercury auto insurance claims department.  Mercury auto insurance is one of the few auto insurance companies that does not have online claim filing. They do claim that a customer service representative is available 24 hours a day every day and their toll free number is easy to find on their website. If I were a customer I would certainly carry that number with me. They do offer guaranteed repairs, as do other insurance companies. This means that if your car is in an accident covered by a  Mercury auto insurance claim, they will guarantee the repair for as long as you own that vehicle if you chose to have it fixed at a Mercury authorized repair shop. I am not sure if you have to remain insured with Mercury in order for this to remain in effect.

Overall,  Mercury auto insurance seems to be a reasonably priced auto insurance company which is not likely to go bankrupt any time soon.