How do you know which insurance company to trust and which one to stay away from? With the well-known companies such as Aetna and Blue Cross Blue Shield it is easy. They have been around for decades and have well known track records. When they have a significant problem it is reported in the news but what about the lesser known companies such as Cinergy Health Insurance.
The first thing I tend to do is check the Better Business Bureau at www.bbb.com. If the company has been around for a while, it is likely to have a record there. If there are Cinergy Health Insurance complaints, you should see the number of complaints filed with the Better Business Bureau and how many were resolved to the customer’s satisfaction. When I checked on Cinergy Health Insurance in the state of Florida, I discovered that they had lost their BBB accreditation in that state on February 17, 2010. The BBB stated that the business had failed to meet the standards of conduct expected of a BBB member.
In fact, many of the Cinergy Health Insurance reviews I have read seem to indicate that their product is closer to a scam than health insurance. Check out www.complaints.com/cinergy. It appears Cinergy Health Insurance isn’t an insurance company at all. Yet another source for reviews is http://www.consumeraffairs.com/insurance/cinergy.html. They sell insurance products administered by other companies. This means they don’t really have control over the products they sell. The providing companies could change their products and Cinergy Health Insurance could not do anything about it. So if some coverage gets dropped, Cinergy Health Insurance may have promised coverage for something that is no longer covered.
The company has a website www.cinergyhealth.com which does list a Cinergy Health Insurance phone number. It is 1-800-847-9151. The website does not provide much information which isn’t surprising if they aren’t in full control of their product. It does include a link to get health insurance quotes. The website suggests that Cinergy Health Insurance is not meant to replace regular health insurance, catastropic health insurance or primary medical insurance. What is left? Discounts on medical products and possibly some preventive care.
You can look up the rating of an insurance company with a rating service such as A.M. Best or Moody’s. Cinergy Health Insurance does not have a rating I could find. So their financial strength is in question. When you look this up, don’t confuse Cinergy Health with the energy company Cinergy which does have a rating.
With the internet as an advertising tool, it is very easy to create a store front that looks legitimate but with this company I would be very careful. There are a lot of caution flags flying up when I read about this company. Having your Better Business Bureau membership revoked is a huge flag in my book since I know of plenty of companies with non stellar records that are reported on the BBB site. Unfortunately, I have had experience with some of those companies. Personally, I would not care to repeat some of those experiences, especially not with something as important as health insurance.
You want your health insurance provider to be fiscally stable and rock solid as far as their conduct goes. After all, you only need the insurance when you are sick. Exactly the time when you don’t want to have to deal with questionable business people. Before you consider buying insurance from Cinergy Health Insurance, double and triple check their record in your state. I always give a business the benefit of the doubt, but with this company you should be very careful with your research.












