American Fidelity Assurance company ranks among the nation’s top health insurance benefit providers and has for years.  Decades even.

The Oklahoma City-based company founded in 1960 has been on Fortune’s 100 Best Companies to Work For list for the past eight years straight, expanding its business through 49 states in the country.

The awards and recognition don’t stop there, with the company placing on the Ward’s Top 50 list of life-insurance providers and the Weiss rating system determined the company ranks in the top 2.8% of companies in its field.  (The list continues).

American Fidelity Assurance has the track record to prove its dominance, consistently competing with companies like Aflac, Hartford Life and the Unum Group, managing to still insure over one million customers worldwide.

American Fidelity specializes in prominent and crucial forms of personal insurance including life, health and disability.  They offer a wide variety of services, including cancer coverage, flexible spending accounts, health reimbursement plans (which are increasing in popularity in the present day, due to their lower cost) and health savings accounts.

Although the company’s services are popular among individuals, it also offers employer group plans. Their services are used most frequently in the fields of Education, Municipality, Auto Retail and in the Health Care Industry.  As any group plan does, theirs works in a tax deductible fashion towards the employer (while many companies are soon to be required to delve out insurance to employees).

The company also boasts a wide variety of supplemental insurance, which is also growing in popularity given the large number of people reaching Medicare status.  Think of it as insurance for your insurance:  if the plan you have doesn’t cover something, you can purchase an American Fidelity plan to step up to the plate.

This is growing enormously in popularity as benefits have been cut or otherwise reduced during the recent recession.  Companies are offering smaller and less inclusive plans leaving a lot of workers on their own to face certain struggles.

As mentioned, there’s also a large number of Baby Boomers reaching retirement age and turning to Medicare, which is known to leave issues out of its coverage.

As a result, supplemental insurance plans are becoming more and more common.

Even so, the company wasn’t immune to the economic downturn seen from 2000-2009, but their annual report outlines that they’re strong, on track and more-than-prepared for the new decade.

That said, the overwhelming response regarding employment at Fidelity comes from their IT department.

Former employees frequently site that department as the strongest.  According to sources, the company’s IT department hires most frequently and offers reasonable (although not great) pay, along with benefits.  Employers say that moving up takes time (likely a result of the present economy and lack of professional opportunity) but positions are secure.

Like with any personal insurance corporation, consumer reviews can be mixed.  Insurance is and always has been a tricky industry.  When people aren’t given the treatment they believe they’re entitled to, they’re rightfully unhappy.

For example, the company gets low rankings on health insurance review site, HealthInsuranceProviders.com. Complaints span from unclear date of insurance coverage, not receiving proof of insurance cards and simple lack of coverage for prescriptions to poor customer service—likely things that could happen for any reason or at any company (which isn’t to say it’s forgivable).

On the other hand, the company holds good standing with the Better Business Bureau, who has no record of any substantial government action being taken against the company.  Specifically, they have only ever received a small handful of complaints, most of which center around customer service issues.

In summary, American Fidelity mostly exhibits strength in the current market.  It’s high in demand, as its numbers show.  It holds its own in a strong market with fierce competitors, and there are no notable complaints or lawsuits surrounding the company.  And as far as employment goes, there’s a glimpse of opportunity, which is more than can be said for many companies these days.